At Ingram Micro, we believe It’s the People that make this company great. In order to help get to know the people behind the company, we’ve started a new series, called “Five Questions with…” which will highlight one of our associates from around the globe. Today, we’ve got Five Questions for Mario Leone, EVP & CIO.
Meet & Greet: Five Questions with… Mario F. Leone
Mario Leone serves as executive vice president and chief information officer of Ingram Micro Inc. Based at the company’s headquarters in Santa Ana, Calif., Leone is responsible for Ingram Micro’s worldwide information and business systems ensuring a stable, effective platform for profitable growth. He leads an information services organization that supports hundreds of thousands of transactions per day through operations on five continents.
Q: What makes you most passionate about your job?
A: My passion comes from taking on new challenges and sometimes difficult situations and using the power of technology to discover innovative ways to grow the business and stretch individuals and teams beyond their comfort zone and expectations.
Q: Where will the IT distribution industry be in five years and how will Ingram Micro look?
A: I have a very bullish outlook for distribution at a macro level in most economic scenarios even if there may be moments of trade and industry difficulty or major partner realignments. A very complex partner/ reseller/ end-user ecosystem is developing that will require smart investments and savvy business management across a significantly different and broad and global partner base.
Distribution channels will expand beyond the traditional ones to new large and smaller entrepreneurial competitors and product bundles delivered in more extendable forms. Ideally, this will mean more IP in the distribution channel from previous business networks.
Ingram Micro should see more global growth in new markets, particularly Asia-Pacific and EMEA; growth in electronic software distribution and the advancement of significant cloud space partners. Also, many small, higher-value niche partners should fill out the line card for Ingram Micro.
Q: What keeps you up at night, and what are you doing about it?
A: Will we have the patience and steadfast determination to assess our business processes and organization quickly and deliberately in order to take advantage of the enormous technology investments we are making and capitalize on new market opportunities? Can we achieve the productivity improvements necessary to compete in a fast-paced and shifting competitive landscape?
Q: What accomplishment are you most proud of and why?
A: The resiliency to bounce back from early hurdles in the scale-up of our early SAP implementations and Web search functionality These are classic new product /technology introductions that showcase the company’s commitment to necessary change and the team’s fortitude and ingenuity to overcome adversity and deliver success.
The improvements we have seen recently have come from business and partner-customer input and Ingram Micro executives and associates working together with fresh and independent rethinking of the problem to provide a very diligent and didactic assessment of the situation and lay out a plan for improvement.
In the case of the Web, the team ably completed its work and then restructured the Web design to yield a tenfold improvement in search performance. It would have been very easy to give up and languish in the legacy solution. These moments are not for the faint of heart. They are where innovation and leadership emerge.
Q: If you could have any other profession besides the one you have today, what would it be and why?
A: An astronaut — the reliance on a talented multi-disciplinary team and flawless execution in an endeavor that requires consummate vision, engineering mastery, no fear and smart attention to detail to accomplish the seemingly impossible.